At Shoe for Everyday, we stand behind the quality of our premium footwear just as we stand behind our commitment to your satisfaction. If for any reason you’re not completely satisfied with your purchase of our boots, loafers, sneakers, or other footwear, we’re happy to offer returns or exchanges within 15 days of receipt.

Please note: For hygiene reasons, we cannot accept returns or exchanges on sandals that have been worn or tried on without protective footwear coverings. All returned items must be in their original condition with tags attached and packaging intact.

Our Hassle-Free Return Process

Step 1: Initiate Your Return or Exchange

To begin your return or exchange, please email our customer service team at [email protected] within 15 days of receiving your order. Use the subject line “Return/Exchange Request” and include the following information:

Subject: Return/Exchange Request – Order #[Your Order Number] Dear Shoe for Everyday Team, I would like to request a [return/exchange] for my recent order #[Your Order Number]. Details: – Product Name: [Product Name] – Size: [Size] – Reason for return/exchange: [Please specify] – Preferred resolution: [Refund/Exchange for (specify product and size)] I confirm that the item is unworn, in its original condition with all tags attached and packaging intact. Thank you, [Your Full Name] [Your Contact Information]

Step 2: Receive Your Return Authorization

Within 1-2 business days, our team will email you a Return Merchandise Authorization (RMA) number along with detailed return instructions. Please include this RMA number with your return package.

Step 3: Ship Your Return

Package the item securely in its original packaging and ship it to:

Shoe for Everyday Returns
2872 Jerry Dove Drive
COLUMBUS, US 16405

Important: We recommend using a trackable shipping service as we cannot be responsible for items lost in transit. Return shipping costs are the customer’s responsibility unless the return is due to our error.

Step 4: Processing Your Return

Once we receive and inspect your return (typically within 3-5 business days after arrival), we will process your refund or exchange. You’ll receive an email notification once this is complete.

Refund Information

Refunds will be issued to your original payment method within 7-10 business days after we process your return. Please note that your bank or payment provider may require additional time to post the refund to your account.

  • Credit/Debit Cards (Visa, MasterCard, JCB): 7-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable, except in cases where the return is due to our error.

Exchange Information

If you’re exchanging an item for a different size or style:

  1. Follow the same return process outlined above
  2. Clearly indicate in your email that you’d like an exchange and specify the desired replacement item
  3. Once we receive your return, we’ll ship your new item within 1-2 business days

Note: If the exchange item is of higher value, you’ll need to pay the difference. If it’s of lower value, we’ll refund the difference.

International Returns

For our international customers (excluding some Asian and remote regions), please be aware that:

  • You are responsible for return shipping costs and any applicable customs fees
  • Refunds will be issued in USD and may be subject to currency conversion rates
  • The return process may take longer due to international shipping times

Need Help?

Our customer service team is here to assist you with any questions about returns or exchanges. Contact us at [email protected] and we’ll be happy to help.

Thank you for choosing Shoe for Everyday for your premium footwear needs. We appreciate your business and look forward to serving you again soon.